{"id":13,"date":"2026-09-14T13:17:53","date_gmt":"2026-09-14T11:17:53","guid":{"rendered":"https:\/\/so-pampilles.fr\/?page_id=13"},"modified":"2026-09-14T13:17:58","modified_gmt":"2026-09-14T11:17:58","slug":"remboursements_retours","status":"publish","type":"page","link":"https:\/\/so-pampilles.fr\/index.php\/remboursements_retours\/","title":{"rendered":"Politique en mati\u00e8re de remboursements et de retours"},"content":{"rendered":"\n<p class=\"has-medium-font-size wp-block-paragraph\"><strong>Droit de r\u00e9tractation<\/strong>: Pour les produits qui ne rel\u00e8vent pas d\u2019une exception l\u00e9gale, le client dispose de 14 jours \u00e0 compter de la r\u00e9ception de sa commande pour exercer son droit de r\u00e9tractation, sans avoir \u00e0 justifier sa d\u00e9cision. Pour exercer ce droit, le client informe So\u2019Pampilles de sa d\u00e9cision par e-mail \u00e0 l\u2019adresse indiqu\u00e9e sur le site. Ensuite, il dispose de 14 jours pour retourner le produit. Les frais directs de retour sont \u00e0 la charge du client, s\u2019il en a \u00e9t\u00e9 inform\u00e9 avant la commande. <\/p>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\"><strong>Remboursement<\/strong>: Le remboursement est effectu\u00e9 dans les conditions pr\u00e9vues par la r\u00e9glementation, dans un d\u00e9lai maximum de 14 jours \u00e0 compter de la notification de la d\u00e9cision de r\u00e9tractation. So\u2019Pampilles peut diff\u00e9rer le remboursement jusqu\u2019\u00e0 la r\u00e9ception du produit ou d\u2019une preuve d\u2019exp\u00e9dition, selon la premi\u00e8re de ces dates. Les modalit\u00e9s et exceptions l\u00e9gales sont pr\u00e9cis\u00e9es dans les CGV de So\u2019Pampilles.\u00a0<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Droit de r\u00e9tractation: Pour les produits qui ne rel\u00e8vent pas d\u2019une exception l\u00e9gale, le client dispose de 14 jours \u00e0 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